SHIPPING POLICY

Last updated: October 2026

DISPATCH
All orders are dispatched within 1–3 business days from Sydney, Australia. Orders placed on weekends or public holidays are processed the next business day. Every order is tracked.

AUSTRALIA
Shipped via Australia Post.
- Standard (2–5 business days): $10.99 — FREE on orders $400+
- Express (1–3 business days): $15.99 — FREE on orders $750+

INTERNATIONAL
Typically 7–21 business days after dispatch depending on destination.

- New Zealand: Standard $39.99 · Express $59.99
- Asia: Standard $49.99 · Express $69.99
- Pacific Islands: Standard $49.99
- Europe & UK: Standard $59.99 · Express $89.99
- North America: Standard $59.99 · Express $99.99
- South America: Standard $69.99 · Express $99.99
- Africa: Standard $69.99 · Express $89.99

All prices in AUD. International customers are responsible for any customs duties, taxes or import fees charged in their country.

LOST OR DAMAGED IN TRANSIT
If your order is lost or arrives damaged, contact us within 48 hours of the expected delivery date with your order number and photos. We'll work with the carrier to resolve it.

We are not responsible for delays caused by carriers, customs processing or circumstances outside our control.

CONTACT
vault@thebootroom.com.au
Instagram: @thebootroom.au

— The Bootroom AU Team 🇦🇺
Sydney, Australia | Est. 2019